Pick Up Policy
Pick-Up Days and Policies:
Pick-up Location: Trellis Pointe Holly Springs
Orders not picked up at the agreed-upon date and time are not eligible for refunds.
For arranging pick-up on a different day and time, please reach out to lacookiestuffy@gmail.com to discuss viable options for both parties.
Shipping Policy
Shipments are made every Monday and Wednesday via USPS for US or Puerto Rico.
Once a tracking number has been generated, we are unable to cancel your order.
The cost of shipping stipulated in your order is based on charges under Priority Mail packages established by the USPS but this may vary according to weight and distance.
Cookie Sttufy is not responsible for delays in delivery time due to incorrect or incomplete addresses.
Orders may not be cancelled once order is placed, order number is provided and payment is collected. Orders that already have a generated tracking number are also unable to be cancelled.
Returns
Due to the perishable nature of our products, Cookie Stuffy does not acepts returns.
If for some reason, you are unsatifsfied with you purchase, please contact lacookiestuffy@gmail.com within 2 days of when the package was recived and provide a photo of both product and shipping box and detailed description of the issue and order number, we will make every effort to make sure you are happy with your Cookie Stuffy experience.
Privacy Policy
We have 1 payment plant option with third party on our website AT THE MOMENT, ONLY KLARNA.
KLARNA WILL NOT ALLOW THE PURCHASE OF COOKIE STUFFY GIFT CARDS.
All personal information about you and you payments at the time of making the purchase will not be discloused outside of this website.
Your email may be used to send you updates of you order from our website.